Comments
-
Thanks both. Sounds like we're possibly in the right area with this one ...unfortunate as that is! AdBlock has been suggested as it's something the customer has used with previous employers but doesn't appear to have much of an impact and as you mention is a workaround rather than resolution. Tricky to get a resolution to…
-
Hi, just checking if this issue had been resolved. We seeing similar issues with an SMA unit for a customer. Inactivity timeout limits are in place but sessions are not being dropped. This results in the licenses being exhausted and users unable to access either via Virtual Office or NetExtender until the sessions are…
-
Thank you, I have read both those articles and did look at MTU settings without any joy. The config on the SonicWALL is from scratch, they were using a different firewall vendor previously. The firmware version isnt the latest released last week but the release prior to that. The site has a 500/500 leased line circuit.…
-
We have a few other customers with similar symptoms now, one case has provided a patched firmware. Currently waiting to see if this resolves the issue
-
Thanks Simon. That is exactly what it was. Once I'd referred the engineer to the ticket I received a link to the patched firmware which has resolved the issue.